Watch this video tutorial to help you get started. Have more questions? Submit a request Comments centeredhealingtherapeuticmassage July 15, 2015 15:28 Audio cut out right after adding catagories in setup was explained. I tried logging back in a and restarting the video couple times to make sure it wasn't something I was doing but, it seems to be a problem with the video. Josh July 15, 2015 18:06 Hi Terye, sorry for the trouble accessing the video. I just tested it and the audio is working fine on my end throughout the video. You can go to this link (http://support.fullslate.com/hc/en-us/articles/202428186) in a different browser possible to see if that helps? You could also try accessing the link in incognito mode, which makes sure any add-ons or extensions you have on your browser are disabled. It's possible that could be affecting how the video plays for you. If you continue to have any further trouble, please don't hesitate to reach out to our support team. Thanks!