--- title: Can I modify message templates? description: "Some messages are sent automatically when a client makes an appointment. We've created templates for these under Messages > Templates, along with other common correspondence: Accept Appointment - Noti" --- [Skip to content](https://support.fullslate.com/knowledge/can-i-modify-message-templates#main-content) English Show submenu for translations [Contact us](https://support.fullslate.com/knowledge/kb-tickets/new?hsLang=en) ![FS little logo-2.jpg\]](https://support.fullslate.com/hs-fs/hubfs/FS%20little%20logo-2.jpg?width=200&height=200&name=FS%20little%20logo-2.jpg) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://support.fullslate.com/knowledge/kb-tickets/new) - Visit Full Slate Today! Visit Full Slate Today! Hello! How can we assist you today? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.fullslate.com/knowledge?hsLang=en) 2. [Client Communications](https://support.fullslate.com/knowledge/client-communications?hsLang=en) 3. [Message Templates](https://support.fullslate.com/knowledge/client-communications?hsLang=en#message-templates) # Can I modify message templates? Some messages are sent automatically when a client makes an appointment. We've created templates for these under Messages \> Templates, along with other common correspondence: *Accept Appointment -* Notifies client when you accept their appointment request (only applies if you've turned on accept/decline) *Appointment Confirmation -* Automatically sent to client after booking an appointment (unless you've turned on accept/decline) *Appointment Reminder -* Reminds client of the date and time of an upcoming appointment *Cancel Appointment -* Notifies client if you need to cancel a scheduled appointment; an email is not sent to the client when the client cancels the appointment themselves online *Client Email Verification -* Verifies that client provided a legitimate email address and provides link to complete booking process (only applies if you've turned on email verification) *Client Password Reset -* Send a password reset email to a client that has already registered *Decline Appointment -* Notifies client if you turn down their appointment request (only applies if you've turned on accept/decline) *Due for Visit -* Encourages clients you haven't seen in awhile to make an appointment online *Employee Invitation -* Allows employees to login and manage their schedules using Full Slate *Happy Birthday -* Wishes happy birthday to a client *Invite Client to Register -* Invites clients to register to manage their appointments online *Invite Client to Schedule -* Invites clients to make their next appointment online *Request Testimonial -* Invites clients to create a testimonial/review for your business *Tentative Confirmation -* Automatically sent to client after submitting an appointment request online (only applies if you've turned on accept/decline) *Thank You -* Thanks client for their business and provides a link to make another appointment You can customize any of these templates with your own wording. 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