How do I see when a client has prepaid with a gift certificate or package?

If you see "Paid $xx" this means that the client prepaid with their voucher (ie: a previously purchased gift certificate or package). You can check on the Sales tab for details on when the client prepaid this amount. For more on how prepayments are handled, please see here. 

If you have any questions, feel free to reach out via the "Support" link in your account.