- Help Center
- Client Management
- Client List
-
Account Setup
-
Service Alerts
-
Gifts & Packages
-
Client Communications
-
Publishing to the Web
-
Square
-
Calendar Syncs & Subscriptions
-
Mobile
-
iPhone App (BETA)
-
Client Payments
-
General Information
-
QuickBooks Sync & Checkout
-
Client Management
-
Schedule Management
-
Security
-
Reports
-
Email & SMS Alerts
-
Reseller Program
-
Contact Us
How do I use the active & opt-in checkboxes?
You may have noticed two new checkboxes in Clients > Details: Active, and Marketing email opt-in.
By default, all of your clients are marked as Active. You can uncheck the box to mark inactive clients and hide them in your Clients > List without having to permanently delete their records.
The marketing email opt-in is a field you can add under Setup > Booking Details to the form your clients fill out. It lets your clients indicate whether they'd like to receive promotional messages from you. Then if/when you send a mass message from Clients > List, you can filter to only those clients who have explicitly opted-in.
In general, it's a good practice to ask permission before sending someone bulk email. But if you haven't added the Opt-in field to your booking form or a client hasn't made an appointment with it in place, they wouldn't have had a chance to opt-in and the box will be unchecked. Note that you can also ask clients in person and then check the Opt-in box yourself.