--- title: What placeholders are available? description: Placeholders let you personalize a template message by inserting the client’s name, your name, your company name, etc. Full Slate automatically replaces the placeholder with the real text before sendi --- [Skip to content](https://support.fullslate.com/knowledge/what-placeholders-are-available#main-content) English Show submenu for translations [Contact us](https://support.fullslate.com/knowledge/kb-tickets/new?hsLang=en) ![FS little logo-2.jpg\]](https://support.fullslate.com/hs-fs/hubfs/FS%20little%20logo-2.jpg?width=200&height=200&name=FS%20little%20logo-2.jpg) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://support.fullslate.com/knowledge/kb-tickets/new) - Visit Full Slate Today! Visit Full Slate Today! Hello! How can we assist you today? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.fullslate.com/knowledge?hsLang=en) 2. [Client Communications](https://support.fullslate.com/knowledge/client-communications?hsLang=en) 3. [Message Templates](https://support.fullslate.com/knowledge/client-communications?hsLang=en#message-templates) # What placeholders are available? Placeholders let you personalize a template message by inserting the client’s name, your name, your company name, etc. Full Slate automatically replaces the placeholder with the real text before sending the message. For example, if a message template starts with "Dear {name}," Full Slate automatically fills in the client's name so it reads, "Dear John," (or whatever the recipient's name is). Placeholders are surrounded by brackets in a message template. If you add one, it must be typed precisely as shown. Available placeholders include: *{name} - *First name of the client. Each recipient see their own name, so Lisa Jones sees “Lisa”  in hers and Jim Collins sees “Jim” in his.** *{last name} - *Last name of the client** *{full name} - Just like {name} except it includes both first and last name.* *{my name} - First name of the Full Slate user who sends the message.* *{my full name} - Just like {my name} except includes both first and last name.* *{company name} - Name of your company as entered under Setup \> Company.* *{company link} - Link to your landing page for booking appointments as found under Web \> Landing Page.* *{company phone} - You company's phone number as entered under Setup \> Company.* *{company email} - You company's email address as entered*under Setup \> Company*.* *{review link} - Link to a page that allows the client to enter a testimonial for your business.* Additionally, some placeholders only apply to email regarding a specific appointment. These placeholders are: {*day} - the date of the appointment* *{time} - the time of the appointment* *{end time} - the time at which the appointment will be complete* *{length} - the duration of the appointment* *{price} - the price of the appointment* *{appointment link} - a link that allows your client to cancel or reschedule the appointment* *{services} - the names of the services to be performed at the appointment* *{provider name} - First name of the person that will perform the service, as set under Setup \> Staff.* *{provider full name} - Just like {provider name} except includes both first and last name, as set under Setup \> Staff.* *{provider email} - The email address of the provider on the appointment, as set under Setup \> Staff.The following are only available in emails regarding a specific location:* *{provider phone} - The phone number of the provider on the appointment. This will pull from the mobile number set under Setup \> Staff first, unless that provider is a registered user and has a different mobile number set under Account \> My Profile, in which case that number will be used.* If you have added one or more locations on the company details page you can also include information related to appointment location. The following are only available in emails regarding a specific location: *{location} - the name of the location, generally only useful if you have multiple locations* *{directions link} - a link to an online map the user can use to create directions to the location* *{address} - the street address of the location* *{city} - the city of the location* - [Account Setup](https://support.fullslate.com/knowledge/account-setup?hsLang=en#main-content) - [Booking Rules](https://support.fullslate.com/knowledge/account-setup?hsLang=en#booking-rules) - [Company Details](https://support.fullslate.com/knowledge/account-setup?hsLang=en#company-details) - [Getting Started](https://support.fullslate.com/knowledge/account-setup?hsLang=en#getting-started) - [Appointment Times](https://support.fullslate.com/knowledge/account-setup?hsLang=en#appointment-times) - [Staff](https://support.fullslate.com/knowledge/account-setup?hsLang=en#staff) - [Services & Classes](https://support.fullslate.com/knowledge/account-setup?hsLang=en#services-classes) - [Booking Details](https://support.fullslate.com/knowledge/account-setup?hsLang=en#booking-details) - [Service Alerts](https://support.fullslate.com/knowledge/service-alerts?hsLang=en#main-content) - [Click below for operations updates including scheduled maintenance, critical issues and outages.](https://support.fullslate.com/knowledge/service-alerts?hsLang=en#click-below-for-operations-updates-including-scheduled-maintenance-critical-issues-and-outages) - [Gifts & Packages](https://support.fullslate.com/knowledge/gifts-packages?hsLang=en#main-content) - [Managing Gifts & Packages](https://support.fullslate.com/knowledge/gifts-packages?hsLang=en#managing-gifts-packages) - [Setting Up Gifts & Packages](https://support.fullslate.com/knowledge/gifts-packages?hsLang=en#setting-up-gifts-packages) - [Client Communications](https://support.fullslate.com/knowledge/client-communications?hsLang=en#main-content) - [Message Delivery](https://support.fullslate.com/knowledge/client-communications?hsLang=en#message-delivery) - [Message Templates](https://support.fullslate.com/knowledge/client-communications?hsLang=en#message-templates) - [Mass Emails](https://support.fullslate.com/knowledge/client-communications?hsLang=en#mass-emails) - [Automatic Messages](https://support.fullslate.com/knowledge/client-communications?hsLang=en#automatic-messages) - [Publishing to the Web](https://support.fullslate.com/knowledge/publishing-to-the-web?hsLang=en#main-content) - [Add Scheduling to Your Website](https://support.fullslate.com/knowledge/publishing-to-the-web?hsLang=en#add-scheduling-to-your-website) - [Add Scheduling to Your Facebook Page](https://support.fullslate.com/knowledge/publishing-to-the-web?hsLang=en#add-scheduling-to-your-facebook-page) - [Square](https://support.fullslate.com/knowledge/square?hsLang=en#main-content) - [Locations](https://support.fullslate.com/knowledge/square?hsLang=en#locations) - [Overview](https://support.fullslate.com/knowledge/square?hsLang=en#overview) - [Getting Started](https://support.fullslate.com/knowledge/square?hsLang=en#getting-started) - [Calendar Syncs & Subscriptions](https://support.fullslate.com/knowledge/calendar-syncs-subscriptions?hsLang=en#main-content) - [Connecting to Other External Calendars](https://support.fullslate.com/knowledge/calendar-syncs-subscriptions?hsLang=en#connecting-to-other-external-calendars) - [Google Calendar Synchronization](https://support.fullslate.com/knowledge/calendar-syncs-subscriptions?hsLang=en#google-calendar-synchronization) - [Specific External Calendar Instructions](https://support.fullslate.com/knowledge/calendar-syncs-subscriptions?hsLang=en#specific-external-calendar-instructions) - [Overview of Connecting to Other Calendars](https://support.fullslate.com/knowledge/calendar-syncs-subscriptions?hsLang=en#overview-of-connecting-to-other-calendars) - [Mobile](https://support.fullslate.com/knowledge/mobile?hsLang=en#main-content) - [Mobile-Optimized Client Scheduling](https://support.fullslate.com/knowledge/mobile?hsLang=en#mobile-optimized-client-scheduling) - [Full Slate Mobile](https://support.fullslate.com/knowledge/mobile?hsLang=en#full-slate-mobile) - [iPhone App (BETA)](https://support.fullslate.com/knowledge/iphone-app-beta?hsLang=en#main-content) - [FAQ](https://support.fullslate.com/knowledge/iphone-app-beta?hsLang=en#faq) - [Known Bugs](https://support.fullslate.com/knowledge/iphone-app-beta?hsLang=en#known-bugs) - [Getting Started](https://support.fullslate.com/knowledge/iphone-app-beta?hsLang=en#getting-started) - [Client Payments](https://support.fullslate.com/knowledge/client-payments?hsLang=en#main-content) - [Using Client Payments](https://support.fullslate.com/knowledge/client-payments?hsLang=en#using-client-payments) - [Client Payments Overview](https://support.fullslate.com/knowledge/client-payments?hsLang=en#client-payments-overview) - [Client Payments Troubleshooting](https://support.fullslate.com/knowledge/client-payments?hsLang=en#client-payments-troubleshooting) - [Client Payment Options](https://support.fullslate.com/knowledge/client-payments?hsLang=en#client-payment-options) - [General Information](https://support.fullslate.com/knowledge/general-information?hsLang=en#main-content) - [General Information](https://support.fullslate.com/knowledge/general-information?hsLang=en#general-information) - [Troubleshooting](https://support.fullslate.com/knowledge/general-information?hsLang=en#troubleshooting) - [Logging into Full Slate](https://support.fullslate.com/knowledge/general-information?hsLang=en#logging-into-full-slate) - [Other](https://support.fullslate.com/knowledge/general-information?hsLang=en#other) - [QuickBooks Sync & Checkout](https://support.fullslate.com/knowledge/quickbooks-sync-checkout?hsLang=en#main-content) - [Getting Started with Checkout](https://support.fullslate.com/knowledge/quickbooks-sync-checkout?hsLang=en#getting-started-with-checkout) - [Using Checkout - Other Options](https://support.fullslate.com/knowledge/quickbooks-sync-checkout?hsLang=en#using-checkout-other-options) - [QuickBooks Sync](https://support.fullslate.com/knowledge/quickbooks-sync-checkout?hsLang=en#quickbooks-sync) - [Using Checkout - Payment Methods](https://support.fullslate.com/knowledge/quickbooks-sync-checkout?hsLang=en#using-checkout-payment-methods) - [Common Questions](https://support.fullslate.com/knowledge/quickbooks-sync-checkout?hsLang=en#common-questions) - [Troubleshooting](https://support.fullslate.com/knowledge/quickbooks-sync-checkout?hsLang=en#troubleshooting) - [Client Management](https://support.fullslate.com/knowledge/client-management?hsLang=en#main-content) - [Client List](https://support.fullslate.com/knowledge/client-management?hsLang=en#client-list) - [Client Reviews](https://support.fullslate.com/knowledge/client-management?hsLang=en#client-reviews) - [Client Tags](https://support.fullslate.com/knowledge/client-management?hsLang=en#client-tags) - [Client Details](https://support.fullslate.com/knowledge/client-management?hsLang=en#client-details) - [Schedule Management](https://support.fullslate.com/knowledge/schedule-management?hsLang=en#main-content) - [Appointment Booking](https://support.fullslate.com/knowledge/schedule-management?hsLang=en#appointment-booking) - [Viewing My Schedule](https://support.fullslate.com/knowledge/schedule-management?hsLang=en#viewing-my-schedule) - [Managing Availability](https://support.fullslate.com/knowledge/schedule-management?hsLang=en#managing-availability) - [Exporting Appointment Data](https://support.fullslate.com/knowledge/schedule-management?hsLang=en#exporting-appointment-data) - [Security](https://support.fullslate.com/knowledge/security?hsLang=en#main-content) - [Staff Access](https://support.fullslate.com/knowledge/security?hsLang=en#staff-access) - [Logging On](https://support.fullslate.com/knowledge/security?hsLang=en#logging-on) - [HIPAA / GDPR Compliance](https://support.fullslate.com/knowledge/security?hsLang=en#hipaa-gdpr-compliance) - [Reports](https://support.fullslate.com/knowledge/reports?hsLang=en#main-content) - [Reports](https://support.fullslate.com/knowledge/reports?hsLang=en#reports) - [Email & SMS Alerts](https://support.fullslate.com/knowledge/email-sms-alerts?hsLang=en#main-content) - [Staff Alerts for SMS & Email](https://support.fullslate.com/knowledge/email-sms-alerts?hsLang=en#staff-alerts-for-sms-email) - [Troubleshooting](https://support.fullslate.com/knowledge/email-sms-alerts?hsLang=en#troubleshooting) - [Reseller Program](https://support.fullslate.com/knowledge/reseller-program?hsLang=en#main-content) - [How It Works](https://support.fullslate.com/knowledge/reseller-program?hsLang=en#how-it-works) - [Contact Us](https://support.fullslate.com/knowledge/contact-us?hsLang=en#main-content) - [Didn't find the answer?](https://support.fullslate.com/knowledge/contact-us?hsLang=en#didnt-find-the-answer) # fullslate.com fullslate.com Help Center Copyright © 2026, fullslate.com